How Hope Foundation Rebuilt Its Donor Relationships with Altruvia.
Sarah Chen
Executive Director, Hope Foundation
67%
Donor Retention
28%
Gift Size Increase
60%
Time Saved
40%
Monthly Giving
The Challenge
Hope Foundation had been serving underprivileged communities for over 15 years, but their donor management was stuck in the past. Spreadsheets, disconnected email lists, and manual tracking meant that our small team spent more time on administrative tasks than actually connecting with the people who made our work possible. We were losing donors without even knowing why, and our retention rate had dropped to just 35%.
The Solution
When we found Altruvia, it felt like it was built for organizations like ours. The unified donor profiles gave us a complete picture of each supporter. The AI insights flagged donors who might be drifting away, and automated thank-you messages meant no gift went unacknowledged. But the biggest change was the time we got back. We could finally spend it on the relationships themselves.
“What used to take our team days now happens automatically. That time goes straight back into the mission.”
— Sarah Chen, Executive Director, Hope Foundation
The Impact
Here's what changed for Hope Foundation after implementing Altruvia.
See what it could do for you
Organizations like Hope Foundation run their donors, volunteers, and impact reporting on Altruvia. You can too.